When users unsubscribe from a list, the admin cannot resubscribe the user. For anyone who unsubscribed who shouldn’t have or did by accident, I’ve found how we can get them back on the audience list.
- When looking at that individual’s profile within Mailchimp, there is an “Actions” dropdown to the right of their name.
- If they are unsubscribed, one of the options will be “Resend Confirmation.” Click this option.
- This will send an email confirmation to that person’s address. From that, they can click the link inside and resubscribe.